RELIABILITY, ACCURACY and CONSISTENCY are
our trademarks. We use technology and manpower to
provide the best solutions to address the specific
needs of your company and its customers.
Innovative Outsourcing is a company centrally
located in Jamaica. Our state of the art
call center has well-trained representatives
who are adept at resolving all customer service
related issues. As the lines between
technology and service related issues cross,
Innovative Outsourcing maintains efficient
transparency. We have the ability to track and monitor all
calls in our call center. As the needs of the industry
have increased, Innovative Outsourcing has
increased productivity and reduced loss due to
customary long telephone hold times.
Our role is to assist our clients to raise productivity,
which increases shareholder value, investment
attractiveness and operational effectiveness. Our
company specializes in offshore Business Process
Outsourcing (BPO). We offer skilled English speaking
workers using a VOIP phone system, your network,
your proprietary systems, internet and/or any
We guarantee our clients an increase in efficiency
and reductions in both cost and loss by allowing
a free trial of service.
We mirror the client’s current servicing to ensure
a transparent transition to our company. An account
manager is automatically assigned to you, and will
be responsible for your total satisfaction.
The majority of our clients are U.S. based companies.