About Us
RELIABILITY, ACCURACY and CONSISTENCY are
our trademarks. We use technology and manpower to
provide the best solutions to address the specific
needs of your company and its customers.
Our History
Innovative Outsourcing is a company centrally
located in Jamaica. Our state of the art
call center has well-trained representatives
who are adept at resolving all customer service
related issues. As the lines between
technology and service related issues cross,
Innovative Outsourcing maintains efficient
transparency. We have the ability to track and monitor all
calls in our call center. As the needs of the industry
have increased, Innovative Outsourcing has
increased productivity and reduced loss due to
customary long telephone hold times.
Our Role
Our role is to assist our clients to raise productivity,
which increases shareholder value, investment
attractiveness and operational effectiveness. Our
company specializes in offshore Business Process
Outsourcing (BPO). We offer skilled English speaking
workers using a VOIP phone system, your network,
your proprietary systems, internet and/or any
combination thereof.
Why Us
We guarantee our clients an increase in efficiency
and reductions in both cost and loss by allowing
a free trial of service.
We mirror the client’s current servicing to ensure
a transparent transition to our company. An account
manager is automatically assigned to you, and will
be responsible for your total satisfaction.
The majority of our clients are U.S. based companies.
Our Services
Inbound/Outbound Customer Service
We provide various forms of support to your customers by telephone.
Lead Generation
Lead generation is a critical part and the first step in the sales process, we can help with this.
Outbound Sales
We can help you build relationships with new customers and increase revenue.
Telemarketing
We can help you identifying prospects, telephoning customers and persuade them to buy your services.
Get in touch
WE ARE ACCEPTING NEW PROJECTS.
We are committed to providing optimum outsourcing services for startups, mid-size and fortune 500 companies worldwide.
Innovative Outsourcing Co. Ltd.
Junction
St. Elizabeth
Jamaica